UFI banned for 2 weeks

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BunnyCakes
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IMVU Homepage: http://www.imvu.com/catalog/web_mypage. ... r=30837115

UFI banned for 2 weeks

Post by BunnyCakes » Fri May 01, 2020 4:18 am

I'm banned for 2 weeks for a UFI violation. I have no products that violate IMVU guidelines. The email didn't contain any information about the product. I'm also not able to contact the help center since I'm disabled. IMVU has no contact email either.

I wish someone that works for IMVU like ShannonMac could look into why I was banned. I was working on a product to submit to the next texture showcase and now I'm banned for 2 weeks.


Not only am I disabled I'm also losing 2 weeks of sales from my products all removed from the catalog. :cry:


IG: BunnyCakes_IMVU

IMVU account: BunnyCakes
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nerseus
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Re: UFI banned for 2 weeks

Post by nerseus » Fri May 01, 2020 5:44 am

Happened to me a couple of months ago. Their official response is: create another account and submit a ticket from there. But with corona slowing response times, I'd try that *and* see if anyone has VIP that can speak on your behalf. I'm sorry, Bunny. It's a yucky feeling getting banned.

-Dan / ner
I'm always around to answer meshing questions! PM me or find me on Skype: djatarchon

(I also take mesh requests from time to time)

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BunnyCakes
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Re: UFI banned for 2 weeks

Post by BunnyCakes » Sat May 02, 2020 8:39 am

Thanks for the help. Its the weirdest damn thing to happen to me.
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BunnyCakes
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Re: UFI banned for 2 weeks

Post by BunnyCakes » Sat Jun 13, 2020 4:50 am

I made another account and they unbanned my account without notifying me within 2 days of the original ban. I checked my new account and they said that I had already been reactivated and that they were sorry for any inconvience. With no explaination about what happened to my main account or anything.
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nerseus
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Re: UFI banned for 2 weeks

Post by nerseus » Sat Jun 13, 2020 10:51 pm

Sounds like, maybe, a correction. But no info, no apology... that's concerning. But glad you're back!
I'm always around to answer meshing questions! PM me or find me on Skype: djatarchon

(I also take mesh requests from time to time)

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BunnyCakes
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IMVU Homepage: http://www.imvu.com/catalog/web_mypage. ... r=30837115

Re: UFI banned for 2 weeks

Post by BunnyCakes » Sun Jun 14, 2020 2:37 am

It is concerning.
Thanks for the welcome back nerseus. :)
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